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Commercial IT should be about Efficiency, Cost Savings, Adding Value and helping to support the businesses primary goals.
Unfortunately in many cases this doesn't tend to be the case with IT departments seeming as if they're running as a separate entity and not integrated or aligned to the overall business strategy. This can lead to issues in both camps, with IT feeling frustrated, undervalued & ignored and the businesses feeling that IT is a costly or unreliable support service that just doesn't listen.
The real fact is that IT can be a very valuable service that can help a business overcome all sorts of challenges as long as the IT department is managed and focussed correctly. This also ensures the IT team is motivated, integrated and offering real value for money to the businesses.
Business and IT prides itself on being able to bring these two parties together, to ensure they both deliver what your customers actually require.
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Educational IT is about ensuring that your students and tutors have reliable access to the myriad of tools required to support your curriculum. IT departments are usually driven by their ability to provide responsive IT support due to the timescales that classes have to run in. This can tend to lead to a reactive approach to IT and if not managed carefully can have a detrimental effect on the quality of services provided.
IT projects in education tend to be implemented during term breaks; this brings the challenge of immovable deadlines. Without good planning and pragmatic approach to projects these can invariably end up rushed, poorly implemented or simply not fit for purpose.
There are of course positives to working in the educational IT market, due to the discounts available on software for example, systems can and are, regularly implemented that would be out of the reach of comparatively sized public or private businesses. There's also the added bonus of working with large numbers of users in a fast moving environment which constantly tests your ability to react professionally whilst under time pressures.
Business and IT has successfully rolled out education projects including technical architecture designs & implementations, security reviews and implementations, IT Team transformations to ensure efficient and timely support, Service Desk evaluations and process reengineering to name but a few.
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Running projects from a corporate location can include many unique challenges depending upon your company’s structure. They can require a multitude of skills ranging from internal sales & marketing, taking into account political awareness, building budget & recharge structures and project management. All this whilst also accepting that in many cases a corporate IT project may not be a subsidiaries main priority even though it needs to be done anyway.
It is vital that anyone working in this environment, whether permanent or contract, understands these challenges and the affect they can have on a projects success. These environments also require an awareness of the priorities of the executives working within them, being able to talk to them about technical issues succinctly and in their language is vital.
In many cases the corporate environment also requires extensive knowledge of international issues and challenges that face high level IT projects. Throw legal issues and contract negotiations into this as well and past experience becomes vital.
Business and IT has extensive knowledge of working in the FTSE-100 corporate environment for over 20 years. We have successfully implemented large international projects from proposal, budget and contractual challenges all the way through to implementation and support. These have included large global networks, security & emails systems, 24x7 Service Desks and ITIL projects to name but a few.
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